Privacy policy

Effective Date: 2023

112VHS ("we," "us," or "our") is committed to protecting the privacy and confidentiality of individuals who visit our website 112vhs.com. This Privacy Policy outlines how we collect, use, disclose, and protect personal information obtained through our website. By accessing or using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Information We Collect:

1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you interact with our website, such as your name, email address, phone number, and other contact information.

1.2 Usage Information: We may automatically collect certain information about your visit to our website, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, and website navigation patterns. This information helps us analyze trends, administer the website, and improve user experience.

Use of Information:

2.1 Personal Information: We may use your personal information to:

Provide the services and information you request.
Communicate with you regarding your inquiries, bookings, or other transactions.
Send periodic newsletters, promotional materials, and updates related to our services, subject to your consent.
Customize and improve the content and functionality of our website.
Comply with applicable laws and regulations.

2.2 Usage Information: We may use usage information to analyze and improve our website, understand user preferences, troubleshoot technical issues, and enhance security.

Information Sharing and Disclosure:

3.1 Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as website hosting, data analysis, customer support, and email communications. These service providers will have access to your personal information solely to perform their functions and are obligated to maintain the confidentiality and security of your information.

3.2 Legal Compliance: We may disclose personal information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or the rights, property, or safety of our users or others.

Data Security:

We implement reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those websites before providing any personal information.

Children's Privacy:

Our website is not intended for individuals under the age of [Insert Minimum Age]. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly take appropriate action to delete such information.

Updates to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@112vhs.com.

Surgical Outcomes Policy

At 112VHS, we strive to provide high-quality services that encompass professional consultation, personalized medical service selection, and hospital choices. However, it is important to note that we do not guarantee any specific surgical outcomes.

We acknowledge that surgical procedures and medical services of any nature, including check-ups and diagnostic procedures, involve inherent risks and variables that are beyond our control. While we make every effort to ensure the best possible results, the outcome of surgical interventions and medical services can vary based on various factors such as individual health conditions, the complexity of the procedure, and the body's response to treatment.

Our commitment lies in offering top-tier services, employing qualified professionals, and utilizing advanced medical technologies. We prioritize patient safety and satisfaction by adhering to rigorous medical standards and protocols. Our team of experts will provide comprehensive pre-operative assessments, accurate diagnoses, and informed treatment recommendations to minimize risks and optimize outcomes.

It is essential for patients to understand that individual responses to surgical interventions and medical services can differ, and there are inherent uncertainties associated with any medical procedure. Therefore, we strongly encourage open and transparent communication between our medical professionals and patients, allowing for realistic expectations and informed decision-making.

While we take utmost care in delivering our services, 112VHS cannot assume responsibility for the specific results that may arise from surgical interventions or medical services. We advise patients to engage in thorough discussions with their medical practitioners, address any concerns or queries, and seek appropriate guidance throughout their healthcare journey.

By choosing to proceed with our services, patients acknowledge and accept that 112VHS cannot guarantee specific surgical outcomes. We remain committed to delivering exceptional medical care and ensuring the highest standards of patient satisfaction and safety throughout the process.

Membership Policy

At 112VHS, we provide the opportunity to become a member by purchasing one-year membership packages. Please keep in mind that these packages cannot be transferred to others.

Each membership package is valid for one year, allowing you to enjoy all the benefits of membership, regardless of the number of interventions, medical services, hospitals visited, or the total amount of invoices.

As a member of 112VHS, you will receive the following advantages:

Discounts of up to 20% at our partner hospitals. Regardless of the procedures you undergo, you will enjoy a discount of up to 20% on the final bill.

Complimentary transfers from the airport to the hotel and from the hotel to the hospital throughout your medical procedures.

Free online consultations and second opinions.

Our partner hospitals are internationally accredited, including JCI, JACHO, ISO, and have affiliations with Western medical institutions.

Access to the top hospitals and doctors in Turkey, equipped with state-of-the-art technologies for diagnosis and treatments.

Specialized consultancy provided by the 112VHS team throughout your membership period.

Multiple offers from various hospitals to address your specific medical needs.

After purchasing a membership package, you are required to complete the membership certificate within 7 days and send it to the designated email address. Once this step is completed, you will become a full member of 112VHS.

If you purchase a package for multiple individuals, please ensure that each person completes a separate membership certificate.

By becoming a member of 112VHS, you agree to abide by the terms and conditions outlined in this policy and acknowledge the benefits and responsibilities associated with membership.

By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

End of Privacy Policy